Review The Grand Beach Resort, Port Dickson

3-5 Dec 2017
3D2N

Room 363
Superior Country Room (w/out breakfast)

In this post just nak review about this resort
before book resort ni actually dah search review2 di blog & juga FB
review di blog kebanyakannya few years ago..xde yg baru
kat FB ada yg baru & most of the review not very encouraging..especially tentang keadaan bilik di resort ni
tp disebabkan location yg strategik & dpt book dgn harga yg agak murah (dpt diskaun dr traveloka)..so gamble jgk book this resort :)

check in 3pm
kami sampai almost 3pm & masa ni xramai org..so check in process smooth..sekejap je dh dpt kunci
parking free & agak banyak
resort ni cuma 3 tingkat..lif dia amat comel & nmpk mcm style oldskool
masa kami on the way ke bilik, sepanjang koridor cadar2 towel2 kotor berlonggok ditepi2 pintu bilik..pernah u all tgk keadaan ni di tpt lain? nmpknya resort ni xmementingkan reputation..selamba bg guest tgk keadaan ni..dan koridor mcm xde aircond or..mmg xde aircond..panas

katil ok..kemas

tilam & bantal lembut

tiada bau yg tidak menyenangkan bila masuk bilik

side table tu bhgn laci dh rosak..diorg buat apa tau? diorg pakukan papan kat lubang laci tu..

coffee/tea making facilities & mini fridge disediakan

berfungsi dgn baik

almari..pintu rosak

as usual dlm ada hanger

 

TV dia cute

gambar blh tgk tp xbrp cantik

remote berfungsi tp cover belakang dah tak ada

belah kiri ada tpt ltk brg2 & meja solek

lubang aircond..oldskool kan

kalo tgk tu mcm xdibersihkan je

aircond controller

agak lambat jgk nak sejuk tp sbb kami stay 2 hari..lps2 tu terasa jgk kesejukannya

sarung kusyen & day curtain comot

ada balkoni tp tak dibersihkan

by the room name, superior country understood xde view

so from balkoni nmpk ni..xpasti ni apa tp bunyinye bising

buku yg mengandungi info2..hazab kan keadaannya..mcm dh 20 thn xtukar

pudar..dgn bekas kena air lg

 sebahagian menu room service

yg ni melampau faulty nya..selamba je resort ni bg guest duk bilik dgn dinding terkopek2 mcm ni

 

jenguk bathroom plk

pintu bilik air dah usang

ada sabun kecik 2 bijik 

paip tu blh pusing kiri/kanan (panas/sejuk) tp cuma 1 hala yg berfungsi, hala sejuk

ada bathtub & toilet

air kat tank toilet kecik ya amat menyukarkan utk flush..tp hubby godek2 berjaya bsrkan sikit aliran air tu

nmpk sgt cuci ala kadar kan..stain pun xhilang

kepala paip belah kiri tak berfungsi

paip bathtub tu pun kejap kuar air kejap tak

pressure air kat sini mmg bermasalah

shower curtain comot

dispenser syampu & conditioner..kosong takde isi

for show only

water heater..bunyi dia kuat gile..bunyi water pump kot

ada tpt utk shaver..tp shaver tak disediakan

pengering rambut ada..dlm laci meja solek

mari review according to their feedback form

reception

general cleanliness / efficiency of check in / accuracy of reservation - good

lobby appearance - average

value for money - poor

guest room

bedding arrangement - good

room amenities / room lighting / air conditioning - average

bathroom & room cleanliness - poor

guest services & concierge - masa kami sampai cuma ada staff front desk saje

understand that this resort managed by anak syarikat felda or something like that

dan govt staff selalu ada kursus/event di sini

masa kami di sini pun ada org besar2 yg dtg..but how come the rooms poorly maintained?

last day kami di sini ada leaking kat syiling..air menitik kat atas meja solek

masa check out, informed kat staff ttg leaking ni tp staff mcm acuh x acuh je..expressionnya mcm 'that happen all the time'..camtu

overall,

THE ROOM NEED MAJOR FIXING & RENOVATION

MANAGEMENT PATUT LEBIH AMBIL BERAT TENTANG KEBERSIHAN & PASTIKAN HOUSEKEEPING DO THEIR JOB PROPERLY

GUEST SHOULD NOT SEE ALL THOSE DIRTY TOWELS & BEDSHEET ALONG THE CORRIDOR

the room are poor but kids enjoy the pool & the beach

more story in next entry